(can someone pin this please?)
To save repeating ourselves here's some answers to some of the more recent questions:
My PC was not supplied with any disks, is this normal?
Yes. The PC will be supplied with a hard drive based recovery solution in a hidden partition, all the files are on the PC to restore it.
How do I restore my PC to factory settings?
If Windows still boots up then you can do this from Start > All Programs > System Recovery > System Recovery, press OK and the PC will restart and load the recovery program.
If not, then if you begin tapping F10 repeatedly as soon as you have pressed the power button, then it should start recovery instead of loading Windows.
Note if you have created recovery CDs you don't need them to recover as it copies the recovery files to CD leaving them on the HDD.
I would like to create recovery CDs, how can I do this?
Start > All Programs > System Recovery > Recovery Media Creator. The creator will tell you how many CDs/DVDs it will take. You can use either. Follow the onscreen instructions, if it fails you might need new recovery disks.
I have installed my own copy of Windows on the PC, where do I find drivers?
Normally the TechGuys website is a good place, also, you can find them on the manufacturer's site (eg ECS).
Really the best way to manage this if you must install your copy is to create the recovery CDs, or at the very least copy the C:\Applications folder to a CD before doing so.
How can I reinstall drivers or supplied applications?
All the files to reinstall these are located in the C:\Applications\Driver or C:\Applications\Tool folder. Navigate to the appropriate program and run setup.exe.
I have an annoying electrical noise on the line out/headphone socket, what can I do?
Unfortunately nothing. This is due to poor electrical shielding between the line out trace and the other components. Quite a common problem, but nothing a user can do, maybe a replacement mainboard which is better shielded will fix it - it's back to PC World with it really.
I cannot get my PC to detect any wireless networks
First of all check that the wireless switch is on. This is normally located as a physical switch by the power button, or as a Fn key combination with one of F1-F12. Check the graphics on the F keys, the user manual, or the Techguys site for information on it.
Secondly, if your PC is based around an Intel Pro 2200 BG chipset, then this guide might have the solution
http://support.thetechguys.com/layout.aspx?ID={e74fd16b-e0d5-4298-ac91-23d1dadb45eb}&CatID={6a5baa5b-067b-4e07-982e-53ca9c07d0de}
(NB- copy and paste into the browser as phpBB doesn't like the links!)
If this still isn't working try the laptop on another wireless network, there might be a problem with the router or a security setting.
