T9610 Upgrade to Windows 7 64 Bit

[elusivd]

Hi - I'd like to upgrade my Advent T9610 from Vista 32bit to Windows 7 64bit to benefit from the 8GB RAM (which the mobo is upgradeable to). I purchased the upgrade from Microsoft but the install didn't work. I spoke to Techguys and he advised a full re-install would need to happen so the upgrade path is not possible. I'm getting a refund from Microsoft which is great but they seem to think that my T9610 might not be able to run a 64 bit OS which I find confusing. My questions are: has anyone else upgraded from 32bit Vista to 64bit W7 on an Advent T9610 (purchased 2008)? Also, if it isn't possible why does the mobo have capacity for 8GB RAM which a 32bit OS can't access over 4GB? Many thanks in advance.

For reference PC specs are: Vista Home Premium, Intel Core 2 Quad Q6600 2.4GHz, 8GB RAM, ATI Radeon HD 5450.

[Ranibeke]

It is not possible to use Upgrade versions of Windows 7 to move from Vista 32 bit O/S to a 64 bit W7 version.
The Microsoft terminology is "Cross-architecture in-place upgrades (for example, x86 to x64) are not supported".
Link
http://technet.microsoft.com/en-us/libr ... 10%29.aspx

The T9610 should run 64 bit W7 unless there is a problem with some of the hardware drivers. Have you tried running the Microsoft Update Advisor?
Link
http://www.microsoft.com/downloads/en/d ... 97c146af15

[elusivd]

Hi thanks for the response. Yes I've spoken at length with MSoft today. I have bought the Windows 7 full install discs too. However, my optical drive refused to recognise the disc was put in there (the firmware for the optiarc AD-717OS is from 2006 but i cant seem to upgrade it). Works with other dvd's so very confusing. I think it is the hdd amd the techguys pre-install of vista is stopping a clean install of W7. So i am going to try a clean install on a new hdd and see what happens. Interestingly both MSoft and Techguys say the T9610 should run 64bit W7 but, as you say it needs to be a clean install not and upgrade.

[elusivd]

Update: Hi I thought I'd update you on my challenges. I've got W7 64bit installed. I swapped out the optical drive and the new one read the W7 install discs - no idea why the old one wouldn't. Anyway, all is working well and the pc registers the 64 bit OS, although I have a new challenge: The pc specs register 8GB RAM but has (3.25GB usable) after it. I've done some digging and this site tells me the chipset and that the system takes Dual Channel DDR2 memory:

http://support.thetechguys.com/layout.aspx?ID={a47806b2-0a7b-4cb7-b99b-a727265eea8f}&CatID={a6ca7f11-0096-4840-803e-269c7f3b7fe1}

And this site tells me specifically that the chipset suppots Dual Channel DDR3 and more specifically that it's for "faster system responsiveness and support of 64-bit computing"

http://www.intel.com/products/desktop/c ... erview.htm

So, what's going on and why won't the pc allow usage of the full 8GB RAM installed?

Anyone?

[memnoch2487]

Hi,
I've been having the same problem I managed to get windows 7 64bit on (had to wipe the drive and do a clean install) and even the it still only recognises 3.25gigs of ram.
It is all down to the bios and the fact it needs updating and advent haven't got one, foxconn are the makers of the motherboard and the model is a G33m

http://www.foxconnsupport.com/

Motherboards socket 775 G33M

Updating your bios, if you get it wrong could leave you with a unusable computer, I've just decided to get another motherboard off ebay and just swap the Quadcore chips over and go from there.
Hope this helps,let me know if you were brave enough to do the bios and if it did recognise more than 3.25 gigs of ram.


Michael