Welcome to the forums. Please try to follow these simple steps to help others help you faster, if indeed it turns out that you cannot help yourself.
1. Click the search icon at the top of the forum; search through all the previous posts first using different keywords, such as make / model or issue. There is a good chance someone has already had your problem and has already received an answer.
2. Read the stickied posts at the top of this page. viewforum.php?f=1
A lot of links and answers can be had from there.
3. If this doesn't solve your problem then please only post (once) in the appropriate section and in the correct format for your question or problem. Posting it twice will not get you help any faster.
This forum is in no way affiliated with Dixons, Currys or PCWorld. We are all just here when we can be to share our knowledge and try and solve your I.T problems. Please follow the above to make it a little bit easier on us as well.